“People don't change that much. Instead of trying to put in what God left out, try drawing out what God left in!”
“The value of a business is a function of how well the financial capital and the intellectual capital are managed by the human capital. You'd better get the human capital part right.”
“Great managers play favorites and spend most of their time with their most productive people. Not because they discriminate, but because they deserve the attention and have so much to teach you.”
“Even if it looks like, it is not funny.Folks don’t stay back, only for money.”
“The sustainable success of digital transformation comes from a carefully planned organisational change management process that meets two key objectives, one being the company culture, and the other one is empowering its employees”
“It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use.”
“Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you. Heightening your awareness in your social, situational, contextual, orientational, and cultural scenarios will improve your agility as you adapt to new social settings.”
“Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you’ll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own.”
“Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can’t look at you and not see your nose.”
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is the best and only way.”
“We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values—standards we may not know, nor typically see. When we do this, things can be taken completely out of context because we are assessing their behavior against our expectations, which are produced from our own personal value system.”
“4 Steps for Understanding Each Other1. Identify your beliefs and core values; ask how they determine your behaviors and habits. 2. Realize with whom you are interacting and try to identify how their values are explaining their behavior. 3. Assume positive intent. 4. Seek ways to adapt your behavior to help bridge the cultural gap.”
“UN-Impressives• Lying.• Bragging.• Gossiping.• Cursing and using foul language.• Making self-deprecating comments.• Regularly expressing worry and anxiety.• Criticizing and condemning people and situations.• Demonstrating a lack of emotional intelligence or compassion.”
“Ambiverts typically . . .• Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision.• Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication.• Seek to balance between their personal time and social time, they value each greatly.• Are able to move from one situation to the next with confidence, flexibility, and anticipation.“Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.”
“An ambivert navigates the introvert/extrovert spectrum with ease since they do not fit directly into either category. Since neither label applies to them, they are social chameleons who adapt to their environment to maximize their interaction and optimize their results.”
“Saying "I'm sorry for the inconvenience" many times doesn't fix the fact that your process is a mess and you are not addressing it even now”
“Are you suggesting that those men were in my employ?" "That's exactly what I'm suggesting." "I don't know if you noticed but those men were pointing a gun at me. I'm sorry, but if anyone in my employ did that, I'd sack them on the spot.”
“Brand is how others see you, culture is how you see yourself.”
“As a business owner, you should think of each and every employee you hire as a fruit seed. You plant it in your ranks and water it regularly so that it may grow and blossom out to become a thriving member of your organization.”
“[T]he dire need of millions of Americans to get a biweekly paycheck (and the need of having to shut one’s mouth to be paid) significantly contributes to destroying America’s potential for healthier and more inclusive workplaces, and indeed for a healthier society overall.”
“Bull in a China ShopThe metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can sometimes find themselves in a quite delicate position. Have you ever been in a social situation where it was prudent to bite your tongue, smile and nod, choose your words carefully, or remain silent all together? One in which, if you didn’t—it could cause damage?”“You can be a bull. And you can be in the china shop. But, just don’t break anything! Even the biggest, baddest, most boorish bull can skate carefully through a china shop with dignity and grace if he exercises mindfulness and consideration.”
“As Americans, we typically move full steam ahead without much regard to mindfulness or thoughtful reflection, often to one’s own detriment. Yet it is that same propensity for bold action which makes fulfilling the "American Dream" possible—where an immigrant can come to our country with nothing and achieve extraordinary things.”
“Delicious Dialogue“We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy talking about themselves, we can barely slide a word in edgewise. Don’t be that guy!” “An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.”
“We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy talking about themselves, we can barely slide a word in edgewise. Don’t be that guy!”
“An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.”
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