• “This book scratches an old itch. Despite being the level of government that is closest to the people and has so much impact on our quality of life, most people don't know too much about how their local governments operate and even less about what it's like to manage a city or county. Occasionally, a city manager character appears in a novel, movie, or TV show but almost always in a mocking or denigrating fashion that belies the professionalism that is more the norm.”

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