“The more deference there is, the narrower the band of judgements on which organisations rely. Deference acts like the fatty deposits that build up in arteries, restricting the flow of fresh, oxygen-enriched blood across the system.”
“Leaders who have done their work well in engaging workers, in clearly articulating the direction of travel, and in instilling the right values and capabilities, enable their people to make decisions, and accordingly share power with them, rather than withhold it from them.”
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