Quotes by Daniel Yankelovich

"The first step is to measure whatever can be easily measured. This is OK as far as it goes. The second step is to disregard that which can't be easily measured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can't be measured easily really isn't important. This is blindness. The fourth step is to say that what can't be easily measured really doesn't exist. This is suicide."
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Books by Daniel Yankelovich

  • New Rules
  • 3 ratings
  • May 12th 1981 by Random House Publishing Group
Daniel Yankelovich
  • Daniel Yankelovich

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